Reverse Mortgage USA: Background
Reverse Mortgage USA, headquartered in Austin, Texas, is a reverse mortgage lender that was founded in 2003. The company has grown steadily over the years, and today it has originated over 8,000 loans. As the industry has shifted away from big banks and toward smaller non-depository lenders, Reverse Mortgage USA has grown its market share and is now one of the larger lenders out there.
Rather than relying on celebrity spokespeople, Reverse Mortgage USA focuses more on educational material provided by the company’s founder and president. This approach is a refreshing change of pace from the way most lenders within the industry operate.
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Customer Reviews
You can find many testimonials for Reverse Mortgage USA on the Internet. However, it’s important to note that these are not what we typically mean by customer reviews. The testimonials, hosted on the company’s website, are from satisfied customers who have completed transactions with Reverse Mortgage USA. Within the traditional mortgage industry, you can typically find customer reviews from individuals who did not complete a transaction, who were not happy, and so forth. This is not a knock against the company, but we feel it’s worth pointing out.
As of this writing, Reverse Mortgage USA has an “A+” rating from the Better Business Bureau. Additionally, the company offers to provide new customers with a list of 100 recent customers who were satisfied with their experience.
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Final Thoughts
If there’s one thing that the reverse mortgage industry is well known for, it’s celebrity spokespeople. While celebrities like Henry Winkler do leave a memorable impression, it’s refreshing to find a lender that skips that step altogether and focuses more on education consumers step by step. We applaud Reverse Mortgage USA for taking this approach.
