American Advisors Group (AAG) Review

All About AAG Reverse Mortgage

American Advisors Group, also known as AAG, is the leading reverse mortgage lender in the nation.

Founded in 2004 and headquartered in Orange County, CA, AAG works with homeowners age 62 and older to convert a portion of their home equity into retirement income using a reverse mortgage. American Advisors Group is dedicated to helping older Americans live a more financially stable life in retirement. The company attributes its success to a unique culture of caring and a sharp focus on customer service. As evidence of this unique culture, AAG has ranked as an Orange County Register Top Workplace for three consecutive years.

As the leading brand in the industry, AAG is proud of its relationship with award-winning actor Tom Selleck, who joined AAG as the company’s national spokesperson in 2016. Selleck works with AAG to inform older Americans about the importance of home equity and how a reverse mortgage can be used as a tool as part of a comprehensive retirement strategy. This role was previously filled by actor Pete Graves and former senator Fred Thompson.

Interested in learning more about a reverse mortgage? Click here for more information, absolutely free.

Company Facts and Figures

  • Number of employees: ~1000 associates
  • Licensed reverse mortgage lender in 49 U.S. states
  • Originates more than twice the loan volume of any other U.S. lender in the industry
  • B+ rating by the Better Business Bureau
  • 96 percent customer satisfaction rating, based on customer surveys (June 2013-May 2016)
  • Proud and active member of the National Reverse Mortgage Lenders Association (NRMLA)

In addition, AAG also makes it easy to get an estimate for how much you may be eligible to receive. Check out this handy calculator for more information.

Customer Reviews

Like many companies, AAG also hosts a page on their website that displays a sampling of their recent customer surveys with verification provided by a third party. Unlike most other reverse mortgage lenders, we were able to find a high volume of customer reviews on the Internet. A majority of AAG customer reviews are positive, working out to be about 4-4.5 stars.

  • TrustPilot.com: 4 out of 5 stars/8.3 TrustScore
  • Consumeraffairs.com: 4.5/5 stars
  • Yelp.com: 4.5/5 stars

Further, as of this writing, American Advisors Group has an A+ rating from the Better Business Bureau, a very positive sign.

Want to learn more? Let AAG show you the perfect reverse mortgage loan for your situation.

AAG Statistics

As we mentioned, AAG is one of the largest reverse mortgage lenders in the country. To help put this in perspective, here is a table of total loans originated and the total maximum claim amount on these loans for the past two years:

Date Loans Total Max. Claim
2015-01-01 986 214254013
2015-02-01 892 193438575
2015-03-01 963 215143725
2015-04-01 875 188757251
2015-05-01 817 171261240
2015-06-01 939 213581452
2015-07-01 1020 213471956
2015-08-01 926 220072750
2015-09-01 986 227703242
2015-10-01 880 197116779
2015-11-01 812 179920464
2015-12-01 811 188112552
2016-01-01 636 158970905
2016-02-01 726 175013467
2016-03-01 813 191718672
2016-04-01 790 180519931
2016-05-01 621 147616700
2016-06-01 729 170544925
2016-07-01 702 165023847
2016-08-01 704 170502861
2016-09-01 705 173298100
2016-10-01 672 167616539
2016-11-01 667 168087276
2016-12-01 846 217941478
2017-01-01 812 204949300
2017-02-01 874 224145300
2017-03-01 956 261933750

Since 2015, they’ve originated the most total loans:

Lender Loans
AMERICAN ADVISORS GROUP 22160
ONE REVERSE MORTGAGE LLC 9279
REVERSE MORTGAGE SOLUTIONS INC 4805
LIBERTY HOME EQUITY SOLUTIONS INC 4398
REVERSE MORTGAGE FUNDING LLC 4136
FINANCE OF AMERICA REVERSE LLC 3638
LIVE WELL FINANCIAL INC 2254
SYNERGY ONE LENDING INC. 2224
HIGH TECH LENDING INC 2013
NATIONWIDE EQUITIES CORPORATION 1921

Culture and Values

An important foundation at AAG is its core values: Caring, Driven and Ethical. The company states “these aren’t just words on paper, but words we live by.”

The company and its employees are committed to volunteering service and giving through the AAG Foundation. The Foundation is focused on three main pillars of giving: (1) serving the U.S. senior population, (2) assisting AAG employees in times of need through the AAG Care Fund, and (3) providing aid for victims of human trafficking. Through the AAG Foundation, the company supports organizations like the Alzheimer’s Association, Meals on Wheels, local senior centers and food banks, and Willow International, among others.

Interested in learning more about a reverse mortgage? Click here for more information, absolutely free.