American Advisors Group (AAG) Review

All About AAG Reverse Mortgage

American Advisors Group, also known as AAG, is the leading reverse mortgage lender in the nation.

Founded in 2004 and headquartered in Orange County, CA, AAG works with homeowners age 62 and older to convert a portion of their home equity into retirement income using a reverse mortgage. American Advisors Group is dedicated to helping older Americans live a more financially stable life in retirement. The company attributes its success to a unique culture of caring and a sharp focus on customer service. As evidence of this unique culture, AAG has ranked as an Orange County Register Top Workplace for three consecutive years.

As the leading brand in the industry, AAG is proud of its relationship with award-winning actor Tom Selleck, who joined AAG as the company’s national spokesperson in 2016. Selleck works with AAG to inform older Americans about the importance of home equity and how a reverse mortgage can be used as a tool as part of a comprehensive retirement strategy. This role was previously filled by actor Pete Graves and former senator Fred Thompson.

Interested in learning more about a reverse mortgage? Click here for more information, absolutely free.

Company Facts and Figures

  • Number of employees: ~1000 associates
  • Licensed reverse mortgage lender in 49 U.S. states
  • Originates more than twice the loan volume of any other U.S. lender in the industry
  • B+ rating by the Better Business Bureau
  • 96 percent customer satisfaction rating, based on customer surveys (June 2013-May 2016)
  • Proud and active member of the National Reverse Mortgage Lenders Association (NRMLA)

In addition, AAG also makes it easy to get an estimate for how much you may be eligible to receive. You can check out their handy calculator for more information.

Customer Reviews

Like many companies, AAG also hosts a page on their website that displays a sampling of their recent customer surveys with verification provided by a third party. Unlike most other reverse mortgage lenders, we were able to find a high volume of customer reviews on the Internet. A majority of AAG customer reviews are positive, working out to be about 4-4.5 stars.

  • TrustPilot.com: 4 out of 5 stars/8.3 TrustScore
  • Consumeraffairs.com: 4.5/5 stars
  • Yelp.com: 4.5/5 stars

Further, as of this writing, American Advisors Group has an A+ rating from the Better Business Bureau, a very positive sign.

Want to learn more? Let AAG show you the perfect reverse mortgage loan for your situation.

AAG Statistics

As we mentioned, AAG is one of the largest reverse mortgage lenders in the country. To help put this in perspective, here is a table of total loans originated and the total maximum claim amount on these loans for the past two years:

Date Loans Total Max. Claim
2015-01-01 986 214,254,013
2015-02-01 892 193,438,575
2015-03-01 963 215,143,725
2015-04-01 875 188,757,251
2015-05-01 817 171,261,240
2015-06-01 939 213,581,452
2015-07-01 1,020 213,471,956
2015-08-01 926 220,072,750
2015-09-01 986 227,703,242
2015-10-01 880 197,116,779
2015-11-01 812 179,920,464
2015-12-01 811 188,112,552
2016-01-01 636 158,970,905
2016-02-01 726 175,013,467
2016-03-01 813 191,718,672
2016-04-01 790 180,519,931
2016-05-01 621 147,616,700
2016-06-01 729 170,544,925
2016-07-01 702 165,023,847
2016-08-01 704 170,502,861
2016-09-01 705 173,298,100
2016-10-01 672 167,616,539
2016-11-01 667 168,087,276
2016-12-01 846 217,941,478
2017-01-01 812 204,949,300
2017-02-01 874 224,145,300
2017-03-01 956 261,933,750
2017-04-01 819 216,698,700
2017-05-01 879 235,055,339
2017-06-01 938 256,530,268
2017-07-01 821 206,954,055
2017-08-01 925 228,237,884
2017-09-01 895 224,946,922
2017-10-01 807 203,391,356
2017-11-01 958 238,379,040
2017-12-01 964 258,620,860
2018-01-01 999 268,721,615
2018-02-01 1,019 283,150,253
2018-03-01 1,056 289,566,980
2018-04-01 801 221,444,117
2018-05-01 913 244,235,870
2018-06-01 793 214,937,308
2018-07-01 701 197,111,271
2018-08-01 739 216,645,384
2018-09-01 713 206,249,137
2018-10-01 792 227,726,721
2018-11-01 677 188,938,455
2018-12-01 484 130,956,540
2019-01-01 537 165,241,900
2019-02-01 1,024 285,014,852
2019-03-01 676 195,642,090
2019-04-01 730 218,790,325
2019-05-01 767 226,651,021
2019-06-01 713 210,348,925
2019-07-01 832 243,538,900
2019-08-01 582 168,892,425
2019-09-01 697 205,247,290
2019-10-01 1,137 334,529,370
2019-11-01 952 282,194,265
2019-12-01 776 233,976,316
2020-01-01 962 287,757,300
2020-02-01 615 183,492,280
2020-03-01 689 205,210,996
2020-04-01 473 143,209,315
2020-05-01 1,517 464,931,454
2020-06-01 1,411 467,708,732
2020-07-01 1,340 457,014,298
2020-08-01 1,156 409,549,732
2020-09-01 1,190 400,254,665
2020-10-01 1,067 358,071,500
2020-11-01 1,077 370,251,190
2020-12-01 1,028 347,139,094
2021-01-01 1,106 373,983,480
2021-02-01 1,217 407,617,838
2021-03-01 1,098 391,456,613
2021-04-01 1,171 420,288,166
2021-05-01 1,427 520,803,955
2021-06-01 1,268 476,878,258
2021-07-01 1,363 528,308,041
2021-08-01 1,063 428,190,030
2021-09-01 1,276 501,363,297
2021-10-01 1,368 561,955,475
2021-11-01 1,278 527,581,820
2021-12-01 1,318 532,624,277
2022-01-01 1,449 584,810,717
2022-02-01 1,357 588,020,860
2022-03-01 1,752 757,633,515
2022-05-01 1,394 617,967,021
2022-04-01 1,588 718,464,591
2022-06-01 1,347 599,000,205
2022-07-01 1,109 488,738,088
2022-08-01 1,088 482,913,450
2022-09-01 551 237,186,300

Since 2015, they have originated the most total loans:

Lender Loans
AMERICAN ADVISORS GROUP 88,389
ONE REVERSE MORTGAGE LLC 17,104
REVERSE MORTGAGE FUNDING LLC 15,919
FINANCE OF AMERICA REVERSE LLC 12,483
FAIRWAY INDEPENDENT MORTGAGE CORPORATION 9,104
MUTUAL OF OMAHA MORTGAGE INC. 8,366
LIBERTY HOME EQUITY SOLUTIONS INC 7,725
SYNERGY ONE LENDING INC. 6,849
HIGH TECH LENDING INC 5,478
LONGBRIDGE FINANCIAL LLC 5,448

Culture and Values

An important foundation at AAG is its core values: Caring, Driven and Ethical. The company states “these aren’t just words on paper, but words we live by.”

The company and its employees are committed to volunteering service and giving through the AAG Foundation. The Foundation is focused on three main pillars of giving: (1) serving the U.S. senior population, (2) assisting AAG employees in times of need through the AAG Care Fund, and (3) providing aid for victims of human trafficking. Through the AAG Foundation, the company supports organizations like the Alzheimer’s Association, Meals on Wheels, local senior centers and food banks, and Willow International, among others.

Interested in learning more about a reverse mortgage? Click here for more information, absolutely free.